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Panel performance
AIKO panels included in our current solar tool carry a 25-year performance guarantee. Product terms are confirmed in your chosen system proposal.
Solar warranties
Solar Panel Warranties, Made Simple
Warranties should give you confidence, not leave you decoding small print. We explain the different protections in your proposed system before you make a decision.
The HEG approach
A solar installation can include separate warranties for panels, inverter, battery and workmanship. The exact cover depends on the products selected, so we set it out clearly in your proposal.
Explore solar for your home →02
Battery and inverter cover
Hanchu product cover is specific to the equipment selected. Your proposal details the applicable manufacturer warranty.
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Installation reassurance
HEG installations include a five-year insurance-backed guarantee, alongside the relevant certification and handover information.
Helpful answers
Questions You May Be Asking
Are all warranties the same?+
No. Product and performance warranties cover different things and vary by manufacturer. We make the distinction clear before installation.
Where can I find my documents?+
Your customer portal and handover pack provide a single place for your key certificates, warranty details and system information.
Independent guidance
Keep Exploring at Your Own Pace
For independent information about solar, MCS certification and planning considerations, these resources are a useful next read.
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