It can often be considered through an AC storage route, but HEG checks your existing inverter, electrical arrangement, battery location and survey findings before recommending a system.
Battery Storage FAQs
Straight answers about Hanchu battery storage.
Friendly, survey-led guidance on adding a battery to solar, storing off-peak energy without solar, package prices, backup, expansion and practical installation questions.
What Our Customers Say
Real Reviews from Real Customers
Trustpilot
Google Reviews
“Home Energy Group Ltd is the best. They went above and beyond to help me. A previous company botched fitted a VP panels and Battery Inverter system — Home Energy Group Ltd are the only company who willingly rectified all the previous installation ensuring everything was correct and safe. I will always recommend them.”
Colin Smith
United Kingdom · Nov 2025
Trustpilot
“Called quite a few companies re installing a battery storage system. Most were quite pushy. When I called HEG, I was given good, easy to understand helpful information. They answer the phone promptly and are always helpful. The two electricians that installed the system have done a good job and left the house clean.”
Andrew Bartlett
United Kingdom · Jun 2025
Trustpilot
“Great service (thanks Tracy), transparent competitive pricing. Fast delivery. Very responsive.”
Michael Wright
United Kingdom · Oct 2025
Trustpilot
“Tracy from HEG stood out by providing a very competitive price along with clear, helpful information. The team's responsiveness and excellent aftercare have given me complete confidence that I made the right choice in choosing HEG.”
Simmondeep
United Kingdom · Jan 2026
Trustpilot
“Excellent sales knowledge of product and options with superb installation staff. Polite, efficient and professional.”
Colin Charlton
United Kingdom · May 2026
Trustpilot
“They are clearly a quality business. I found the prices to be reasonable. They are easy to contact on the phone — we don't get that much these days! The engineer turned up on the planned day. He was really good and clearly cared about his work. I would fully recommend them.”
Wayne
United Kingdom · May 2026
Trustpilot
“Had problems with our solar set up. Knowledgeable, very responsive and saved us £££ on call out fees with a simple fix. Highly recommend.”
Paul Butterfield
United Kingdom · Mar 2026
Trustpilot
“From the initial survey right through to the installation, the whole team at HEG were brilliant. The engineers were tidy, professional and explained everything clearly. Couldn't be happier with our solar panels.”
Sarah M.
Yorkshire · 2025
Google
Customer feedback is shown on HEG’s pages in the same review-card format used on our homepage, so you can read it without leaving the site.
Hanchu ESS video library
See the Hanchu ESS features in action
Short product overviews to help you understand compatible solar and battery features before you request a tailored HEG proposal.
Battery safety overview
Hanchu ESS battery safety features
See the safety features presented for a Hanchu ESS home battery, including BMS monitoring, fire-safety detection and the internal protection measures shown in this overview.
Smarter charging settings
Weather Optimise in the Hanchu ESS app
See how compatible systems can use a chosen charge window and weather-condition-specific state-of-charge targets. Settings and outcomes depend on the system, tariff and weather forecast.
Monitoring and control
Hanchu ESS monitoring platform
Explore the connected energy-flow view for compatible solar, battery, grid, home-load and EV equipment, plus the monitoring and available time-of-use scheduling tools shown in the platform.
Works with Octopus
Hanchu home battery systems can be set up around compatible Octopus time-of-use tariffs. Hanchu ESS is listed in Octopus’ Intelligent Octopus Flux eligibility selector; Octopus confirms final availability and enrolment.
Ongoing care is optional
Explore planned HEG Care memberships for eligible battery storage systems. Membership is separate from your installation price, warranty and any repair work.